7-Week Program Lessons
Refunds or Credit:
Requests made a minimum of three (3) weeks prior to your program start date will receive either:
- A 90% refund, or
- A 100% credit toward the following season.
After the program has begun, refunds will only be considered in exceptional circumstances (e.g., injury) and supported by a doctor’s note. If approved, a prorated refund or credit may be issued, less an administrative fee.
Requests must be submitted in writing and confirmed by Snow School in writing.
Daily Private / Semi-Private Lessons
Cancellations & Changes:
- 24+ hours notice: No charge to cancel or reschedule.
- Less than 24 hours notice: $60 cancellation/rescheduling fee will apply.
- No-shows or late arrivals: Full lesson fee will be charged to your credit card provided and considered as lesson received.
- Private/Semi-Private Lessons can be rescheduled (subject to availability).
When you book a lesson, your instructor is scheduled just for you. Late arrivals or no-shows mean your instructor loses pay and someone else misses a chance to take that spot.
Group Lesson Requirements:
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- Participants must meet the minimum age requirement for their group on the first day of lessons.
- Participants must be able to follow group instruction and safely interact in a group setting without one-on-one support.
- If a learner cannot partake successfully in a group setting, they may be moved to private lessons subject to availability and at regular private lesson rates.
Weather & Lesson Conditions:
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- All lessons proceed regardless of weather conditions including wet and cold.
- We do not offer make-up classes, day switches, or discounts for missed lessons.
- In the rare event Dagmar is closed due to power outages or weather-related circumstances: updates will be posted on our website, social media, and phone line. We are unable to notify each participant individually.
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Reminders:
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- All participants must sign a “Release of Liability” waiver at the time of booking.
- Helmets are mandatory for all Snow School lessons.
- Please arrive early, a minimum of 45-60 minutes as you need to purchase your lift ticket and rentals, when paying for your lesson as Customer Service.
- Allow enough time to have your equipment fitted especially on busy weekends and holidays.
- Lessons begin promptly at the scheduled time and cannot be extended due to late arrivals.
- There are no spectators permitted on the snow.
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❤ Why These Policies Matters
We understand that plans can change. Please review the policies for both Groups, Programs and Private/Semi-Private lessons before registering. Every lesson involves advance scheduling of instructors, hill space, and resources. Last-minute cancellations or no-shows hurt our ability to operate smoothly and fairly.
Thank you for respecting our team’s time and commitment.
