8 Pack Lift Tickets – ANYTIME

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Dagmar Terms, Payments & Refund Policy

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Dagmar Resort Payment & Refund Policy (2026/2027)

🌟 Season Passes

We can’t wait to have you on the slopes with us this season!

To keep things simple, we offer several payment options:

• Cash

• E‑transfer

• In‑house swipe Visa, MasterCard, or Amex (a 3% transaction fee applies to all credit‑card payments)

Refund Options:

• After November 15, 2026: Season Passes become non‑refundable.

• Before November 15, 2026:

• 85% refund by e‑transfer

• OR a 100% credit note to use next season (Processing fee may apply on prepared/completed orders.)

🎿 Lessons, Programs and Camps

We’re excited to help you or your family learn, grow, and enjoy the snow!

Payment options include:

• Cash

• E‑transfer

• In‑house swipe Visa, MasterCard, or Amex (3% transaction fee applies)

Refund Options:

• After December 31, 2026: NO REFUNDS

• Before December 31, 2026:

• 85% refund by e‑transfer

• OR a 100% credit note must be used by following season (Processing fee may apply on prepared/completed orders.)

🛍️ All Other Products

Lift tickets, rentals, coupon books, 8 packs, restaurant purchases, retail items and or all other products and services

Payment options:

• Cash or Debit Card

• In‑house swipe Visa, MasterCard, or Amex (Fees Apply)

These items are final sale, so there are no refunds, exchanges, or credits.

💸 E‑Transfer Payments

Please send your E-transfer payment right after placing your online order to:

online@skidagmar.com

• Orders are not confirmed until payment is received.

• Unpaid orders may be cancelled after 24 hours without notice.

 

Dagmar Resort – Ticket & Season Pass Policy

🎿 Safety, Conduct & Ticket Removal

To maintain a safe and respectful environment, Dagmar Resort staff, including Management and Ski Patrol may issue warnings or remove lift tickets or season passes for:

• Out‑of‑control or irresponsible skiing/snowboarding

• Intoxication or impairment

• Behaviour that endangers yourself or others

• Abusive, threatening, or disrespectful conduct toward guests or staff

• Bullying in person or on social media

Ticket or pass removal is immediate and non‑refundable.

Trespassers will be charged and banned from the property.

🎫 Lift Tickets – Conditions of Use

• Tickets must be visible at all times. Do not place them in pockets or wallets.

• Lost or fallen‑off tickets will not be replaced. Guests are responsible for securing their product properly.

• Staff can assist with proper attachment upon request.

• All guests must purchase a lift ticket to access the slopes, no exceptions.

🆔 Season Pass Conditions

1. Dagmar Resort may revoke pass privileges for any breach of resort rules, unsafe conduct, or abusive behaviour. No refunds will be issued.

2. Passes must be worn visibly on the arm or jacket. Loops are provided; armbands are available for purchase. Keeping your Pass safe is your responsibility.

3. Season passes are non‑transferable. Any attempt to share or transfer a pass result in immediate termination without refund.

4. Lost or stolen passes must be reported immediately.

• First replacement: $75

• Second replacement: 50% of the pass cost

5. Forgotten pass: a regular‑priced lift ticket must be purchased.

6. All passes and products are non‑refundable, non‑prorated, & expire at season end.

7. Products not picked up during the season will not be refunded or credited.

8. E‑transfer accepted; no cheques after November 15th.

9. If management approves a refund at its sole discretion, a non‑refundable administration fee applies.

10. Purchases made in error or duplicated are subject to administration fees.

11. A parent/guardian must sign for guests under 18.

12. Proof of age or student status may be required.

13. Dagmar reserves the right to deny entry to any person at its sole discretion.

14. Bullying or harassment of staff or guests, on-site or online, results in immediate banning without refund. Police may be notified.

🏥 Accident or Illness – Season Pass, Programs & Camps

In cases of verified accident or illness, Dagmar may consider issuing a pro‑rated credit toward the following season.

• No refunds. Credits only.

• A doctor’s certificate may be required.

• Credits are not guaranteed and apply only to the next season.

• The physical pass must be returned before any credit is considered.

• Proration begins only once the pass is returned.

• Requests must be submitted during the current ski season.

🌨️ Weather, Operating Conditions & Terrain

Skiing and snowboarding are weather‑dependent outdoor activities. As such:

• Snow conditions, terrain availability, lift operations, and operating days vary.

• Passes, programs, lessons, and products are purchased for the opportunity to ski, ride or learn during the operating season.

• Products are not refundable or prorated due to:

• Weather conditions

• Snowfall amounts

• Number of operating days

• Terrain or lift closures

• Unforeseen circumstances

• Lessons and programs run in all weather conditions.

• Use of terrain park and its features is at your own risk. Dagmar is not responsible for equipment damage.

🧳 Personal Belongings & Equipment

Dagmar Resort is not responsible for lost, stolen, or damaged equipment or personal belongings. Please lock up your equipment, locks are available for purchase at the Lift Lounge Coffee Bar.

📘 Responsibility Code & Liability

Guests must follow the Alpine Responsibility Code at all times.

By purchasing or using any Dagmar product, you agree to release Dagmar Resort Ltd., its employees, and instructors from all claims for damages or injuries sustained by yourself or any listed dependents.

DAGMAR RESORT LTD RESERVES THE RIGHT TO MAKE ANY CHANGES, INCLUDING CHANGES TO PRICES, DATES, And SCHEDULES & LIFT OPERATING TIMES. DAGMAR IS NOT RESPONSIBLE FOR LOST OR STOLEN OR DAMAGED EQUIPMENT, PERSONAL BELONGINGS or LOST PURCHASED PRODUCTS. BULLYING OR THREATENING OF STAFF BY CUSTOMERS IN PERSON OR ON SOCIAL MEDIA IS NOT ACCEPTABLE AND WILL NOT BE TOLERATED. POLICE WILL BE NOTIFIED. DAGMAR RESERVES THE RIGHT TO DENY ANY PERSONS ENTRY TO ITSFACILITY AT ITS SOLE DISCRETION.

PLEASE BE AWARE OF SKIER’S RESPONSIBILITY CODE, IT IS YOUR RESPONSIBLITY!

I hereby absolve Dagmar Resort Limited, its employees and instructors from all claims from damages or injuries sustained by myself or all listed dependents.

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