Staff ID Card 2026
$8.85 + HST
DAGMAR STAFF PHOTO I.D. PASS LINK
PLEASE READ CAREFULLY:
1. THIS IS NOT A SEASON’S PASS, IT IS A PHOTO ID: If you are coming to ski/ride on a day off, you must contact your Department Manager to request a ticket.
2. COST: $10.00 including tax.
3. PAYMENT: Send by etransfer to online@skidagmar.com and include the order number in the message box.
4. YOUR PHOTO: must be uploaded (a clear, close-up, colour photo)
5. DEADLINE: Dec. 12th (it takes 5 days to process your pass. Do not send your form in on the day you are coming. It will not be ready for pick-up)
6. RELEASE AGREEMENT: PLEASE READ CAREFULLY – All boxes are initialed and signed by the parent. The employee’s name goes in the passholder section.
7. OPENING DAY: We are aiming for Dec. 20th
8. PICK_UP TIMES for YOUR ID CARD: You will receive your ID card from your Manager on your first shift.
- Important Please Read
- Terms & Refund Policy
- Health & Safety
Dagmar Terms, Payments & Refund Policy
*** READ / SCROLL TO BOTTOM TO CONTINUE ****
Dagmar Resort Payment & Refund Policy (2026/2027)
🌟 Season Passes
We can’t wait to have you on the slopes with us this season!
To keep things simple, we offer several payment options:
• Cash
• E‑transfer
• In‑house swipe Visa, MasterCard, or Amex (a 3% transaction fee applies to all credit‑card payments)
Refund Options:
• After November 15, 2026: Season Passes become non‑refundable.
• Before November 15, 2026:
• 85% refund by e‑transfer
• OR a 100% credit note to use next season (Processing fee may apply on prepared/completed orders.)
🎿 Lessons, Programs and Camps
We’re excited to help you or your family learn, grow, and enjoy the snow!
Payment options include:
• Cash
• E‑transfer
• In‑house swipe Visa, MasterCard, or Amex (3% transaction fee applies)
Refund Options:
• After December 31, 2026: NO REFUNDS
• Before December 31, 2026:
• 85% refund by e‑transfer
• OR a 100% credit note must be used by following season (Processing fee may apply on prepared/completed orders.)
🛍️ All Other Products
Lift tickets, rentals, coupon books, 8 packs, restaurant purchases, retail items and or all other products and services
Payment options:
• Cash or Debit Card
• In‑house swipe Visa, MasterCard, or Amex (Fees Apply)
These items are final sale, so there are no refunds, exchanges, or credits.
💸 E‑Transfer Payments
Please send your E-transfer payment right after placing your online order to:
online@skidagmar.com
• Orders are not confirmed until payment is received.
• Unpaid orders may be cancelled after 24 hours without notice.
Dagmar Resort – Ticket & Season Pass Policy
🎿 Safety, Conduct & Ticket Removal
To maintain a safe and respectful environment, Dagmar Resort staff, including Management and Ski Patrol may issue warnings or remove lift tickets or season passes for:
• Out‑of‑control or irresponsible skiing/snowboarding
• Intoxication or impairment
• Behaviour that endangers yourself or others
• Abusive, threatening, or disrespectful conduct toward guests or staff
• Bullying in person or on social media
Ticket or pass removal is immediate and non‑refundable.
Trespassers will be charged and banned from the property.
🎫 Lift Tickets – Conditions of Use
• Tickets must be visible at all times. Do not place them in pockets or wallets.
• Lost or fallen‑off tickets will not be replaced. Guests are responsible for securing their product properly.
• Staff can assist with proper attachment upon request.
• All guests must purchase a lift ticket to access the slopes, no exceptions.
🆔 Season Pass Conditions
1. Dagmar Resort may revoke pass privileges for any breach of resort rules, unsafe conduct, or abusive behaviour. No refunds will be issued.
2. Passes must be worn visibly on the arm or jacket. Loops are provided; armbands are available for purchase. Keeping your Pass safe is your responsibility.
3. Season passes are non‑transferable. Any attempt to share or transfer a pass result in immediate termination without refund.
4. Lost or stolen passes must be reported immediately.
• First replacement: $75
• Second replacement: 50% of the pass cost
5. Forgotten pass: a regular‑priced lift ticket must be purchased.
6. All passes and products are non‑refundable, non‑prorated, & expire at season end.
7. Products not picked up during the season will not be refunded or credited.
8. E‑transfer accepted; no cheques after November 15th.
9. If management approves a refund at its sole discretion, a non‑refundable administration fee applies.
10. Purchases made in error or duplicated are subject to administration fees.
11. A parent/guardian must sign for guests under 18.
12. Proof of age or student status may be required.
13. Dagmar reserves the right to deny entry to any person at its sole discretion.
14. Bullying or harassment of staff or guests, on-site or online, results in immediate banning without refund. Police may be notified.
🏥 Accident or Illness – Season Pass, Programs & Camps
In cases of verified accident or illness, Dagmar may consider issuing a pro‑rated credit toward the following season.
• No refunds. Credits only.
• A doctor’s certificate may be required.
• Credits are not guaranteed and apply only to the next season.
• The physical pass must be returned before any credit is considered.
• Proration begins only once the pass is returned.
• Requests must be submitted during the current ski season.
🌨️ Weather, Operating Conditions & Terrain
Skiing and snowboarding are weather‑dependent outdoor activities. As such:
• Snow conditions, terrain availability, lift operations, and operating days vary.
• Passes, programs, lessons, and products are purchased for the opportunity to ski, ride or learn during the operating season.
• Products are not refundable or prorated due to:
• Weather conditions
• Snowfall amounts
• Number of operating days
• Terrain or lift closures
• Unforeseen circumstances
• Lessons and programs run in all weather conditions.
• Use of terrain park and its features is at your own risk. Dagmar is not responsible for equipment damage.
🧳 Personal Belongings & Equipment
Dagmar Resort is not responsible for lost, stolen, or damaged equipment or personal belongings. Please lock up your equipment, locks are available for purchase at the Lift Lounge Coffee Bar.
📘 Responsibility Code & Liability
Guests must follow the Alpine Responsibility Code at all times.
By purchasing or using any Dagmar product, you agree to release Dagmar Resort Ltd., its employees, and instructors from all claims for damages or injuries sustained by yourself or any listed dependents.
DAGMAR RESORT LTD RESERVES THE RIGHT TO MAKE ANY CHANGES, INCLUDING CHANGES TO PRICES, DATES, And SCHEDULES & LIFT OPERATING TIMES. DAGMAR IS NOT RESPONSIBLE FOR LOST OR STOLEN OR DAMAGED EQUIPMENT, PERSONAL BELONGINGS or LOST PURCHASED PRODUCTS. BULLYING OR THREATENING OF STAFF BY CUSTOMERS IN PERSON OR ON SOCIAL MEDIA IS NOT ACCEPTABLE AND WILL NOT BE TOLERATED. POLICE WILL BE NOTIFIED. DAGMAR RESERVES THE RIGHT TO DENY ANY PERSONS ENTRY TO ITSFACILITY AT ITS SOLE DISCRETION.
PLEASE BE AWARE OF SKIER’S RESPONSIBILITY CODE, IT IS YOUR RESPONSIBLITY!
I hereby absolve Dagmar Resort Limited, its employees and instructors from all claims from damages or injuries sustained by myself or all listed dependents.
Health & Safety
What to Expect When Arriving at Dagmar:
Dagmar continues our existing high standards of hygiene and cleanliness procedures, we feel confident in providing you and your family a great guest experience!
Chalet Indoors
· Hand sanitizer dispensers are available throughout Dagmar.
· Face Masks are encouraged if needed.
· Please visit another day if you are not feeling well.
· Up to 4 visiting spectators will permitted in the chalet for viewing per skier or snowboarder.
· Chalet capacity is limited during busy days.
· Table seating areas are for paying guests to enjoy their meals. Tables are time limited so all paying guests may enjoy their meals and drinks. Please do not use tables as storage, your personal items will be removed.
Getting Ready to Ski or Snowboard
· Please get ready to ski or snowboard at home before arriving or use your vehicle as your change room. Leave your belongings in your car as indoor storage is limited and based on first come first serve or prior reservations. Please do not litter garbage from your vehicle
· Dress for the weather; there may be minimal areas inside the West Chalet to get dressed. There are no change rooms in the main chalet.
· Daily Locker Rentals and limited shelving will be available.
Purchasing Lift Tickets, Rentals and Lesson Check-In
· Guests will be required to make reservations ONLINE for lift tickets and rentals.
· Please book early as products sell out quickly.
· Payments will be made at Dagmar directly for lift tickets and rentals.
· Lessons must be reserved for in advance by calling the Snow School at 905 649 2002 ext. 22
· Please note there will be line ups on busy days both indoors and outdoors. Please arrive a minimum of one hour prior to any scheduled lesson, especially if renting equipment.
· Dagmar team members will be present to make your experience the best it can be!
Equipment Rental & Guest Use of Rentals
· Equipment rented for 7 Week Programs will be pre-set and ready for 2nd day of programs.
· Prepare for line-ups while getting your rentals.
· Returned rentals will be disinfected before being placed back into service.
Food and Beverage
· Tables will be secured for Dagmar food and beverage purchases only.
· Homemade meals, bagged lunches or food not purchased from our cafeteria is NOT allowed.
· Bagged lunches brought from home can be eaten at the picnic tables.
· Outdoor picnic areas are available and take-out is available.
Lift Operations
· Lift line-ups will be busy during the holidays and weekends.
· Please be patient and courteous.
· Have your valid pass and/or lift ticket visible. If it is not visible you will be pulled aside from the line-up.
Hill Access
· Hill access is strictly enforced. Access to the slope is only to pass holders, valid ticket holders and booked lessons.
· Persons without a valid ticket will not be permitted on the hill.
· There is a limited number of people permitted on the snow, everyone must have a valid ticket.
· If a parent or visitor wishes to be on the snow with their child or friend; they must purchase a snow ticket and abide by the Alpine Responsibility Code.
Enjoying the Outdoors:
· Skiing and snowboarding is a socially distanced outdoor sport!
· Open outdoor spaces in the fresh air is mentally and physically invigorating and healthy.
· Your main skiing attire already consists of face covering, goggles and gloves.
Guest Wellness Responsibilities:
· Feeling ill; you must not visit if you are feeling ill and are uncertain of your symptoms. Contact your doctor or Telehealth at 1-866-797-0000 for further guidance.
· Please visit with us on another day if you are unwell.
· Frequent Hand washing and sanitization is necessary.
· Avoid touching your face, eyes, nose and mouth.
· Clean and sanitize your personal sports equipment frequently.
Respect the Rules:
· Clients are reminded that changes to our operating schedules are subject to change.
· Please be respectful of each other’s time.
Quick-Check List before Visiting Dagmar
Please be advised that at any given time:
- Dagmar may change the hours of operation.
- Always call ahead, check on social media or our website on capacity & additional updates.
- We may limit the daily number of guests indoors and outdoors.
- We may limit the number of daily non skiing guests.
- Everyone must have a valid ticket or pass to access the hill.
- If a parent or friend wishes to be on the snow with their child or friend, they must purchase a snow ticket and abide by the Alpine Responsibility Code.
- Access to Dagmar requires a confirmed reservation and/or a pre-purchased pass, lesson or program.
- Without a reservation or a program pass you may be asked to visit on another day should DAGMAR be at capacity.
- Chalet access may be restricted on busy days.
- Please arrive dressed & prepared to hit the slopes,
- The restaurant is open and please be prepared for longer waits during certain times and days
- The coffee bar and lounge is open.
- You must NOT bring any food from another restaurant into Dagmar’s chalet
- The tables are for restaurant and bar patrons. Picnic tables will also be available outside for your food purchases. Tables are not to be used as storage, your personal items will be removed.
- Purchase products online. Lifts and Rentals need reservations and payments are made once at Dagmar.
- Please pick up your pass once you receive confirmation that it is ready
- Pictures – For passes & program you need to email photos to us a minimum of 2 weeks prior to opening. We are unable process last minute photos.
- Dagmar, no longer takes pass/program photos. A $20.00 per person charge will be added if a photo needs to be taken.

